Chelgrave has a rigorous safety management framework and we have fostered a ‘Zero Harm’ philosophy throughout our long and successful history. We have safety plans in place and our framework for interacting with clients and employees includes:

  • Initial site safety audits
  • Chelgrave Safety Plans
  • Regular Toolbox talks
  • Participation on safety committees
  • Incident response
  • Incident reporting; and
  • Return to work coordination.

Our ISO9001 quality accreditation, AS 4801 safety accreditation and pending ISO14001 environmental accreditation really ads value, focus and support to our clients.

Our goal is Zero Harm.


Our Objectives and Targets

Our OHS Objectives are set and reviewed by management regularly.  Improvement activity set against each of these objectives is detailed in the Chelgrave Improvement Plan, a live plan including start and completion dates and responsibility. Success in meeting the Objectives is achieved by prescribing a Target and taking a rolling measure of Key Performance Indicators (KPI’s ) which are prescribed against the Objectives.


Chelgrave has a strong focus on preventing injuries before they occur.

As part of Chelgrave’s preventative regime to protect and maintain Employee Welfare, all employees are to be inducted before beginning their assignments. Induction records are stored in the Chelgrave Business Management Database.

Chelgrave recognises the importance of providing up to date training in order to ensure the personnel provided to its clients have the relevant experience and competency for the tasks required. Chelgrave staff also have a level of training to ensure all processes for selection, placement and monitoring of assignments meets the needs of the client.

As part of Chelgraves’ preventative regime to maintain Employee Welfare, monitoring of the work environments which our staff and employees enter into is conducted. Both Chelgrave and client work sites are checked before employees are assigned, and at regular intervals throughout the assignments.


Should an incident or near miss occur, an appropriate response shall be provided for  the employee. A response will include activity such as immediate action to assist any injured person and make the situation safe.

All incidents are to be reported to the Chelgrave Area Representative and the Client Supervisor. Where the Client requires an Incident Report to be completed, Chelgrave will still require a report to be completed.


Following an incident or near miss being reported Chelgrave will conduct an investigation. Involvement of the affected persons, witnesses, client stakeholders and others shall be considered. Specific incident Investigation Techniques are utilised in order to ensure the root cause is investigated.

Corrective action(s) are documented with a person allocated to take responsibility for implementing the corrective action. A date for rectification shall be applied where adherence to the date is necessary. Corrective actions shall be reviewed at regular Management Meetings to ensure adequate resources are available.


Chelgrave maintains its responsibility of providing appropriate management of workers in the instance of injury. This process will involve providing the professional assistance and treatment for the injury and recuperation. A managed Return To Work plan is developed for any injured employee to assist them to return to full productive duties.

Monitor & Report

Incident records are reported monthly at the Monthly Management Meeting to ensure management is aware of trends emerging and where priorities lie for intervention. Injury statistics are reported in terms of severity: eg: Lost Time Injuries (LTI’s), Medical Treatment Injuries (MTI’s) and First Aid Treatment Injuries (FATI’s).

 Continuous Improvement

Chelgrave management are committed to reviewing statistics, systems and processes to ensure improvement is achieved and that processes are followed, carried out and effective in achieving the organisation’s objectives. Management review to ensure compliance with Legislative and other Requirements is maintained.

Internal Audits are carried out by the EHS Manager and/or the Quality Manager to a set schedule.  An internal Audit Checklist is used by which our processes are audited.


Work Safe
Safe Work SA
New South Wales Government
Queensland Government
Work Safe Tasmania
Department of Commerce, the Western Australian State Government
NT Work Safe
Work Safe Act